Effective of January 1st 2019
We respect your privacy rights, care about Your Personal Data, and do Our best endeavors to protect it.
Soax ltd is acting as a controller of the Soax Individual Users’ Personal Data.
If You are a Corporate User, We will act on your behalf as Your data processor and will provide You with the amended Privacy statement together with the User Agreement at the time of your Account activation.
For the purpose of this clause the term “Individual User” shall mean any natural person, who visit our Site and/or use Our Services, and the term “Corporate User” shall mean any legal entity (organizations), which uses Our Services through the specially created for that corporate Account.
If You have any questions related to your privacy, please contact us:
or use “Contact Us” form.
1. Your Personal Data
a) What categories of Your Personal Data We collect and process?
In course of using the Services, we will ask You to provide Us, or can collect from third parties, certain information that identifies You as a specific individual or can be used to contact or identify You (hereinafter referred as Personal Data).
At the time You register Your Account, We ask You to provide Your email, password, country of Your residence and Your age. Later after registration during logging in Your Account You will be also required to provide us Your name and occupation. In addition, in Your Account Profile Settings You can also fill in the field with Your telephone number.
In addition, We will ask You to provide Us with the information about Your age and country of Your residence, as We need this data to provide You with the Services. You will be also asked to give
Despite the payment method You choose, We do not store and cannot use Your credit card information or other payment details. Your credit card details are encrypted and securely stored by Your payment operator to enable Us to automatically bill You.
Information Collected from Users Automatically (log information)
We will automatically collect certain information from You whenever You access or interact with the Services. This information includes the browser and operating system You are using, the URL or advertisement that referred You to the Services, the search terms You entered into a search engine that led You to the Services, areas within the Services that You visited, and other information commonly shared when browsers communicate with websites. We can combine this automatically collected log information with other information We collect about You and build Your profile. We do this to improve the Services We offer You, to improve marketing, analytics, and Site functionality. The information We collect also includes the Internet Protocol ("IP") address or other unique device identifier ("Device Identifier") for any device (computer, mobile phone, tablet, etc.) used to access the Services. A Device Identifier is a number that is automatically assigned or connected to the device You use to access the Services, and Our servers identify Your device by its Device Identifier.
Request form information
When You use “Contact Us” form or other request forms, available on Our Site, to send Us Your request, We will ask You to give Us Your name, email address and (for Corporate Users) Your title and the name of company or institution You are representing. We need this information to provide You with the reply to such request. And if You are not the registered user on Our Site with the Account We will not use Your data for any other purposes unless We receive Your consent for that.
2. Children consent
We care about the privacy of children, who may use Our Services. We do not knowingly collect the Personal Data of the children under 16 years old without obtaining the consent for that from their parents or other persons, who are acting as the holders of parental responsibility.
3. Withdrawing Your consent
If We collect and process Your Personal Data under Your consent as a legal basis, You can withdraw Your consent at any time. In order to do it You can use “Withdraw my consent” option in the Profile Settings of Your Account.
In case of withdrawal We will stop processing Your Personal Data subject to such consent. But in case We are required to retain your Personal Data for legal reasons your Data will be restricted from further processing and only retained for the term required by law.
Please note that withdrawing Your consent will not affect the lawfulness of any processing activities We conducted prior to Your withdrawal. And We still can process Your Personal Information on the legal grounds other than consent (for example, We need Your email to create Your account and provide You Our Services, the legal ground for such processing is the necessity for the performance of a contract between You and Us, if We stop processing Your email, we will not be able to provide You with Our Services).
If You want to stop using Our Services, You can delete Your Account with the help of “Delete” button in Your Profile Setting. But please note that We will remain Your Personal Data for a period of 30 days after such deletion in case You change Your mind and want to restore Your Account. You can restore Your Account only for that mentioned period of time and after that You’ll need to register Your Account again if You want to use Our Services.
Profiling means gathering, automated processing and analyzing the information about the individual or groups of individuals in order to evaluate certain personal aspects about such individuals.
We use automatically collected log information as well as the other information You directly provide to Us to build Your profile.
We can use profiling to produce relevant communication and provide a better experience for Our Users. With the help of profiling We can target Our Services more effectively by getting and combining certain categories of Your Personal Data.
For example, We can group Our Users according to their occupation (students or teachers/instructors) and provide them with the relevant marketing and informational materials. Additionally, We may need such profiles for analytical and statistical purposes, in order to examine how Our Site and Services are used and to make certain improvements if needed.
We can use Your profile with Your Personal Data to set the targeting advertisement with the help of third party services (such as Facebook).
But remember that We can use Your Data for such purposes only if You have given Your consent for that. When You fill in special form for registration You can agree with such purpose of using Your Personal Data or reject it.
You can also withdraw Your consent at any time if You do not want Your Data to be used in any of the listed above ways.
We can, with Your consent, process Your Personal Data to provide You with the information about Our activities and Our Services. In cases You gave Your consent on receiving marketing materials during the registration or just subscribe on newsletters about our Services on Our Site, We will send such marketing material on Your email (You can unsubscribe at any time).
We can also use Your Personal Data (with You prior consent) to provide it to the third parties services in order to set the targeting marketing, if You provide Us during the registration with consent to process Your Personal Data for marketing purposes, which also include targeting marketing. It means, for example, that We may share with Facebook log information about Your visits of Our Site or other data from Your profile for the purpose of showing You Our adds on Facebook.
6. Your rights
You have the following privacy rights related to Your Personal Data processing:
- Right to be informed
This right means that You can get the information from Us of how We use Your Personal Data;
- Right of access
This right entitles You to verify the Personal Data held by Us, get informed on the ways it is used and the purposes of the processing. To gain access to Your Personal Data, you would need to open Profile Settings of your Account;
- Right to rectification
You can edit Your Personal Data in Your Account on the Profile Details page, but please pay Your attention that certain categories of Your Personal Data (such as the country of Your residence and Your telephone number) may be not editable in Your Account settings. If You want to edit such categories of Your Personal Data You will be offered to delete Your Account, so that You can create the new Account with the other data. You are also not able to change Your email as it is the main mean of Your Account individualization and Our communication with You. If You want to change Your email details You’ll have to delete Your Account and pass the new registration with the other email;
- Right to erasure, “right to be forgotten”
This right means that You can request the removal of Your Personal Data, We hold and process, but please pay attention that We can delete Your Personal Information only if there is no legal or regulatory obligation to retain it;
- Right to restriction of processing
This right means that You can ask Us to stop processing Your Personal Data, but please kindly note, that there are certain categories of data that We need to provide You the Services, and if We stop processing it, You will not be able to use SOAX.
- Right to object and right to withdraw consent
- Right of data portability
This right means that You can ask Us to transmit your Personal Data to the other data controller.
All of these privacy rights can be easily exercised in the Profile Settings of Your User Account or by sending Us the request through the “Contact Us” form.
In addition, You have the right to make a complaint to the supervisory authority (data protection authority) in the Member State of Your habitual residence, place of work or place where Your Data is being processed if You think that there are any privacy infringements concerning You. More information and contact details of the data protection authorities in the European Union (EU) and the European Free Trade Area (EFTA) can be found here.
7. How we use and share Your Personal Data
We only disclose Your Personal Data to the third parties when We are obliged by law or other applicable legislation.
We will share information with government agencies as required by law, including without limitation, in connection with reporting earnings. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose information about You to government or law enforcement officials if it is necessary or appropriate to respond to claims and legal process, at the request of governmental authorities or other third parties conducting an investigation, to protect the property and rights of Us or a third party, to protect the safety of the public or any person, or to prevent or stop activity We may consider to be illegal, fraudulent or unethical. We are entitled to share Your Personal Data for such purposes under the clause 6.1.c) of GDPR (General Data Protection Regulation).
We will also disclose Your Personal Data (but after obtaining Your consent for that), such as Your log data and emails to the third parties, which provide the service of setting up targeting adds (such as Facebook) in marketing purposes.
Moreover, We will share some categories of Your Personal Data (which will include Your name and email) with the marketing automation services (such as MailChimp), when We make automated mailing on the emails of Our Users.
All Your Personal Data, which is being processed by Us is stored on the territory of the European Union. But please note, that if You have given Your consent to receive marketing materials and/or to process Your Personal Data in order to build Your profile for marketing purposes
If We need to transfer Your Personal Data outside the European Union to the third parties other than mentioned in this clause You will be informed about that and We will ask Your consent in case of such transfer. In all such cases Your Personal Data can only be transferred to the companies or organizations outside the EU, which provide the adequate level of data protection.
8. How We store Your Personal Data
We care about Your privacy and take commercially reasonable steps to help protect and secure the information We collect and store about You, such as data encryption and pseudonimization. All access to the Site is encrypted using industry-standard transport layer security technology (TLS). When You enter Your information, We encrypt the transmission of that information using secure socket layer technology (SSL). We also use HTTP strict transport security to add an additional layer of protection for Our users.
However, if We are required by law or any mandatory regulation to retain Your Personal Data longer or if We need Personal Data to assert or defend against legal claims, We will retain Your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
CHANGES TO THIS POLICY
If You have any questions related to your privacy, please contact us:
or use Contact Us form
Last updated January 1 2019
Soax has developed, owns and offers a service which enables browsing the internet anonymously by redirecting users’ communication through other users' devices (the "System" and the “Service”). This is available for commercial use under this agreement.
By using System you represent and warrant
Not use the System in violation of applicable law or regulations or any third-party rights (including intellectual property rights), or for governmental purposes.
Not use the System to: (i) distribute cracking, warez, ROM, virus, adware, worms, trojan horses, malware, spyware or any other similar malicious activities and products or any other computer code, files or programs designed to interrupt, hijack, destroy, limit or adversely affect the functionality of any computer software, hardware, network or telecommunications equipment; (ii) cause any network resource to be unavailable to its intended users, including, without limitation, via "Denial-of-Service (DoS)" or "Distributed Denial-of-Service (DDoS)" attack; (iii) distribute any unlawful content or encourage any unlawful activity; or (iv) cause any damage or service disruption to any third party computers or service.
SOAX right to Inspect and suspend Account and Services
The SOAX have the right, but not the obligation, to monitor Client's use of the System for billing purposes and to verify no misuse or network abuse. The Provider may share the Client's relevant information with any authority in case of a complaint or a lawsuit, if the Provider determines that it is necessary to comply with law, regulation, subpoena or court order.
The SOAX in its sole discretion and at any time, may suspend User’s right to access or use the System immediately upon notice to Client, if the Provider determines that:
(a)Users's use of or registration for the Service
(i) poses a security risk to the System or any third party,
(ii) may adversely impact the System or any other Provider’s customer, including by way of causing a user to be blocked from certain websites, networks or services,
(iii) may subject the Provider, our affiliates, or any third party to liability, or is in breach under any applicable laws or regulations,
(iv) may be fraudulent, or
(v) may disparage or devalue Provider's reputation or goodwill; or
b) User is in breach of this Agreement, including if User is delinquent on payment obligations.
Registration and User Account
You will need to pass the registration procedure and create Your Account to obtain the access to the Services. The registration procedure covers the transfer of User’s data to Us by filing the information in special registration form.
By completing the registration procedure on the Site, You agree to use the Services in accordance with these Terms. You agree to provide Us with the accurate and complete registration information. The failure to provide an accurate information may affect Your use of the Services.
You are solely responsible for all activity in connection with access to the Site and/or the Services through Your Account or using Your password, and for the security of Your computer systems, and in no event shall We be liable for any loss or damages relating to such activity.
Fees and Payment
The amount of fees and payments for the use of the Services depends on the amount of the ordered Proxies You have chosen, terms of which are specified on: [link to the “Calculator”]
Prices are net of any withholding or other taxes and the Client shall be responsible for payment of all such applicable taxes, levies, charges or duties, including sales or use taxes, imposed by any federal, state, or local governmental entity on the Service furnished by Soax under this Agreement, except for taxes based on Soax’s net income, gross revenue, or employment obligations. If Soax is obligated by applicable law or regulation to collect and remit any taxes relating to the Service, then Soax may deduct the appropriate amount from the Client’s account.
Intellectual property rights
You acknowledge that all rights in and to the Site and its content, including visual interface, graphics, design, text materials, compilations, computer code, software and all other elements of the Site are and shall remain Our sole property.
Except as expressly stated herein, these Terms do not grant You any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Site and Services.
We confirm that We have all the rights in relation to the Site and Services that are necessary to grant all the rights We purport to grant under, and in accordance with these Terms.
Modification of site and services
We may from time to time modify, alternate or change design, functionality or information contained on the Site at Our own discretion without any prior notice to You.
Modification of these terms
Warranty, Disclaimer and Limitation of liability
SOAX DO NOT MAKE ANY STATEMENTS OR GIVE ANY WARRANTIES ABOUT THE RESULTS OBTAINED BY USING SITE AND SERVICES, THE SPECIFIC FUNCTIONS OF THE SITE OR IT’S RELIABILITY, AVAILABILITY, ACCURACY OR ABILITY TO MEET YOUR NEEDS. WE DO NOT WARRANT THAT ACCESS TO THE SITE AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SITE OR SERVICES WILL BE CORRECTED. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXCLUDE ALL SUCH WARRANTIES.
SOAX IS PROVIDING THE USE OF THE SYSTEM ON "AS IS" BASIS AND IT EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED TO THE CONDITION, VALUE OR QUALITY OF THE SYSTEM, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, ACCURACY, ABSENCE OF VIRUSES OR ANY DEFECT THEREIN, WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. SOAX FURTHER EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES THAT THE USE OF THE SYSTEM WILL BE CONTINUOUS, UNINTERRUPTED OR ERROR-FREE, OR THAT ANY INFORMATION CONTAINED THEREIN WILL BE ACCURATE OR COMPLETE.
SOAX AND OUR LICENSEES, VENDORS, AGENTS, AFFILIATES WILL NOT BE RESPONSIBLE FOR LOST OF PROFITS, REVENUES OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES.
UNDER NO CIRCUMSTANCES SHALL WE AND OUR LICENSEES, VENDORS, AGENTS, AFFILIATES BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
In addition, both You and the We agree to bring any dispute in arbitration on an individual basis only, and not on a class, collective, or representative basis on behalf of others. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class, collective, representative or private attorney general action, or as a member in any such class, collective, representative or private attorney general proceeding.
Questions regarded to legal and copyright issues are to be sent to firstname.lastname@example.org
What are cookies?
Cookies are text files, containing small amounts of information, which are downloaded to the User’s browsing device (such as a computer or smartphone) when the User visits a website. Cookies can be recognized by the website that downloaded them — or other websites that use the same cookies. This helps websites to know if the browsing device has visited them before. The cookies allow the website to "remember" your actions or preferences over time.
What are cookies used for?
Cookies are used for lots of different purposes, like helping Us understand how the Site is being used by You, letting You navigate between pages efficiently, make Our Site work as You’d expect, remembering Your preferences and settings, and generally improving Your browsing experience. Cookies can also help to ensure that marketing the Users see online is more relevant to the Users and the Users’ interests
What types of cookies do We use?
There are four types of cookies that may be used during your visit to the Site:
(a) Session cookies, which are stored only temporarily during a browsing session and are erased when You close the browser;
(b) Persistent cookies, which remain on Your computer for a fixed period of time (usually one year or more) and are not deleted when the browser is closed, for example Targeting cookies;
(c) First party cookies, which belong to Us and are set by the Site; and
(d) Third party cookies, which are placed on Your browsing device through the Site by the other organization, such as a third party analytics companies.
First party cookies
First party cookies mean cookies that are set by Our Site. We need to use such cookies, as they enable the Users to move around the Site and use its features and functionality, as well as allow Us to receive certain aggregated information of how Our Site and Services are being used.
These cookies include:
Performance cookies, which collect information about how the Users use the Site, for example which pages they go to most often and if they get error messages from certain pages. These cookies don't gather information that identifies the User. All information these cookies collect is anonymous and is only used to improve how the Site works.
Authentication cookies, which help to identify the User once he has logged in, for the duration of a session.
Functionality cookies (User interface customization cookies), which allow the Site to remember choices the Users make. For instance, the Site uses functionality cookies to remember the User’s language preference. These cookies can also be used to remember changes the User has made to text size, font and other parts of pages that the user can customize;
Analytics cookies, which help Us to understand how You interact with the Site
We need all these cookies in order to provide You with the Services and to get the analytical information about Your use of the Site in aggregated form. We use the data We get with the help of such cookies only for our internal purposes in order to be able to improve or develop Our Services. We will not be able to perform Our Services appropriately without these first-party cookies.
These cookies are used to deliver advertisements that are more relevant to the Users and the Users’ interests. Such cookies are also used to limit the number of times the Users see an advertisement as well as to help measure the effectiveness of an advertising campaign. Targeting cookies remember that Users have visited a website and this information may be shared with other organizations such as advertisers. This means after the Users have been to the Site the Users may see some advertisements about Our Services elsewhere on the Internet.
We use only third party targeting cookies.
Third Party cookies
How long will cookies stay on Your browsing device?
The length of time a cookie will stay on the User’s browsing device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on the User’s device until the User stops browsing. Persistent cookies stay on the User’s browsing device until they expire or are deleted (usually one year or more).
How to control and delete cookies through the User’s browser
The browser the Users are using to view the Site can enable, disable or delete cookies. To do this, You should follow the instructions provided by Your browser (usually located within the "Help," "Tools" or "Edit" facility). You can find more information here.
But if You set the browser to disable cookies, You may not be able to access certain parts of the Site. Other parts of the Site may also not work properly.
To opt out of being tracked by Google Analytics across all websites visit GA Opt-out