SOAX Team needs help with users onboarding and sales. We are looking for a person to work with clients who have taken the first step towards our company. If you have experience or a desire to communicate with clients in English and Russian, analytical mind and ability to explain complicated things in simple words, we would be happy to see you as part of our fun and ambitious team.
What You’ll Do
- Resolve customer issues through chat, email, and messengers;
- Provide quality onboarding to the new customers and help with their first purchases;
- Dive into potential customers cases and help them with the product customization;
- Conduct calls and meetings with potential clients;
- Launch email newsletters to attract new customers;
- Work with sales funnels, KPIs, and analytics.
What You Need To Succeed
- An inquisitive mind, ability to understand complex systems and situations in uncertain conditions;
- Fluent written and spoken English (and good Russian too);
- Desire to work with analytics;
- Excellent communication skills, ability to explain complex things in simple terms;
- Experience in Sales/Support/Customer Success as a plus.
What we can offer?
- You can work from anywhere you want, including flexible hours! Furthermore, we don’t promote work-life balance in the traditional sense. Instead, we believe in work-life integration and care about results above all else
- Are you ready to wow the world? SOAX provides global opportunities to bring your creativity to fresh new challenges every day
- At SOAX you will thrive if you want to grow, learn, and stretch yourself. That’s why we provide learning and development budgets for courses and books
- We know money talks and that’s why we offer a competitive salary and benefits in GBP
- Great team of enthusiasts to work with, we have a culture that emphasizes collaboration, energy, and openness so that newcomers will feel at home with us quickly. Our onboarding process is fast-paced but still supportive
If you realize you are our perfect candidate, please send your CV to [email protected]. Please mention the position title and your name in the subject of the email. That would be great if you describe yourself in a few sentences and explain why have you chosen this position to apply to. We look forward to hearing from you!