KYC and safety

Your safety matters. We use KYC and AML practices to protect you and ensure responsible data collection on our platform. Learn how we keep things secure.

Why we take KYC seriously

KYC (know your customer) measures are more than just a formality – it’s how we ensure our tools are used ethically and responsibly. By understanding our customers and their needs, we can:

  • Block 99.9% of bad actors at the point of registration
  • Create a safe environment for everyone who uses SOAX
  • Keep our proxy network clean, reliable, and whitelisted
  • Contribute to a safer digital landscape
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    How our KYC priorities keep you safe

    KYC requirements keep you safe while you extract data. It’s a fundamental part of what makes SOAX a secure and reliable platform.

    Customer identity verification

    We verify the identity, location, and requirements of everyone who uses SOAX to prevent misuse of our network.

    Use case legitimacy assessment

    We assess everyone’s intended use of the SOAX platform, and ensure those uses align with our ethical guidelines.

    Prevention of harmful activities

    We have robust monitoring measures in place to prevent abuse of our services, and to protect everyone who uses SOAX.

    Zero tolerance of abuse

    We take swift action against anyone who violates our legal and ethical guidelines, and collaborate closely with law enforcement agencies.

    Round-the-clock monitoring

    Our proxy networks and scraping tools are constantly monitored to identify and block potential abuse.

    KYC applied equally

    Our KYC requirements apply equally to everyone who uses our services, from individuals right up to large businesses.
    thumbs-up Customer identity verification

    We verify the identity, location, and requirements of everyone who uses SOAX to prevent misuse of our network.

    thumbs-up Use case legitimacy assessment

    We assess everyone’s intended use of the SOAX platform, and ensure those uses align with our ethical guidelines.

    thumbs-up Prevention of harmful activities

    We have robust monitoring measures in place to prevent abuse of our services, and to protect everyone who uses SOAX.

    thumbs-up Zero tolerance of abuse

    We take swift action against anyone who violates our legal and ethical guidelines, and collaborate closely with law enforcement agencies.

    thumbs-up Round-the-clock monitoring

    Our proxy networks and scraping tools are constantly monitored to identify and block potential abuse.

    thumbs-up KYC applied equally

    Our KYC requirements apply equally to everyone who uses our services, from individuals right up to large businesses.

    Noticed something not quite right?
    Report suspected abuse to us straight away.

    Report abuse

    The KYC process explained

    Get verified in just a few easy steps and start your data extraction journey with SOAX

    Identity verification

    We’ll confirm your identity and that you’re at least 18 years old. You’ll also need a valid government-issued ID.

    Compliance assessment

    We’ll run a compliance check and be in touch if we need more information. This usually doesn’t take very long.

    Approval

    Once you’re approved, you'll have full access to our range of data collection tools via the dashboard.
    thumbs-up Identity verification

    We’ll confirm your identity and that you’re at least 18 years old. You’ll also need a valid government-issued ID.

    thumbs-up Compliance assessment

    We’ll run a compliance check and be in touch if we need more information. This usually doesn’t take very long.

    thumbs-up Approval

    Once you’re approved, you'll have full access to our range of data collection tools via the dashboard.

    Working towards the highest data security standards: SOC 2 and ISO 27001

    We take data security extremely seriously. We’re in the process of acquiring the SOC 2 and ISO 27001 certifications, two of the most rigorous security and compliance frameworks. Working towards these certifications is part of our commitment to ensuring your data is handled with care, and in full compliance with globally recognized security standards.
    Why you can trust SOAX
    SOC ISO 2

    Our KYC policy: The small print

    • KYC applies to all customers, with no exceptions. The policy covers both new and existing customers.
    • We reserve the right to deny or withdraw our services if we deem that a customer does not meet our strict legal and ethical guidelines, or has breached our terms and conditions.
    • Use of our services for illegal purposes is strictly prohibited and will not be tolerated.
    • All data collected as part of our KYC procedure is kept safe and private, in accordance with our privacy policy.
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