SOAX Ethical Guidelines
SOAX adheres to a strict ethical code. These rules guide us in everything we do and help us guarantee our customers safe and reliable proxy services.
Your privacy and security are our top priority
At SOAX, we go above and beyond to protect your data. We advocate for transparency and are committed to ensuring the highest standards of security.
We believe in the power of prevention. Our team monitors all activities to ensure that we duly detect any unethical or suspicious behavior.
Mandatory identity verification
We verify the identity of every client who uses SOAX proxies. This process helps us guarantee that every account follows our ethical guidelines.
Full GDPR compliance
SOAX is fully GDPR-compliant. Our team makes sure that your data and privacy are well protected.
We act promptly to solve any issues. If we detect an account involved in suspicious behavior, we cut their access to our services immediately.
Verified use cases only
We have a list of allowed use cases and make sure that all SOAX clients use our proxies ethically. No malicious behavior is permitted.
Our team carefully investigates every report of abuse. Every case is handled individually and with the utmost attention.
We provide 100% white-listed real IP addresses
We deeply care about your privacy and security but we also make sure that we meet obligations toward all our partners, including peers.
Only legitimate IP addresses
SOAX proxy network consists of real devices. Owners of such devices are called peers.
Full consent and open communication
SOAX ensures that all peers have expressed consent, are fully informed about their rights, and can easily opt out of the program.
Responsible use of devices
We guarantee that devices are used for traffic rerouting only when idle. We avoid creating any inconveniences for our peers or damaging the device’s performance in any way.
We don’t use personal data and make sure that privacy is not violated at any point.
We go an extra mile to meet and exceed industry standards
At SOAX, we want to provide you with the best services. We carefully listen to your feedback and continuously deliverwork on product enhancements.
Excellent customer support
We provide 24/7 multi-language support. Our team is always here to help you get answers quickly and find the best solution that fits your needs.
Product quality and innovation
We constantly work on improving our product and making sure that it meets and exceeds your expectations.
Net neutrality principles
We believe in the power of open and equal Iinternet for everyone and in the importance of treating all data fairly.